Nivaan

Published: July 31, 2023

Nivaan has launched an integrated pain treatment program that is clinically proven to be 9.3 times more effective than any other pain treatment.
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Nivaan is a new-age pain treatment company. Pain is a complex condition that requires a multidisciplinary approach for treatment to be effective. Under the leadership of super specialist doctors, Nivaan has launched an integrated pain treatment program that is clinically proven to be 9.3 times more effective than any other pain treatment.

Given its unique offering, the company saw an overwhelming response right from the start. But the tools and processes at that stage were not fit for rapid growth. Teams at Nivaan relied on manual paperwork and disparate Excel sheets to run operations. This led to increased administrative overhead, decentralized the program data, and limited patient engagement opportunities.

Nivaan's leadership reached out to Reveal HealthTech to build a custom, secure, and scalable Electronic Health Record (EHR) system. A system that goes beyond the off-the-shelf EHRs, catering to Nivaan's unique multidisciplinary approach. They required a HIPAA compliant web application that gives visibility of patients' progress to care professionals across the program.

Reveal's CMIO empowered the development cycle with clinical perspective while healthcare trained engineers built custom features that could allow the care manager, pain counselor, nutritionist, physiotherapist, and pain super specialist to operate in their distinctive yet integrated ways. The EHR streamlined data flow and centralized data storage. The platform has automated patient follow-ups and
makes coordinated care seamless. It has become the bedrock of all day-to-day operations of the company. The team continues to enhance the product with patient level and care discipline level analytics. They are developing automation and AI capabilities to further increase efficiency across the board.