Virtual Patient Intake During the Pandemic for a Leading Medical Device Manufacturer

Published: April 10, 2024

Explore how Reveal developed a HIPAA-compliant mobile app to facilitate virtual patient intake for a leading medical device manufacturer.

Keeping Safe Distance

The COVID-19 pandemic disrupted most aspects of the healthcare industry, including how patients could access care. Our client understood that patients were either unable or unwilling to visit clinics in-person. They needed a virtual patient intake mechanism for sleep apnea patients that would collect the critical details and identify the appropriate Continuous Positive Airway Pressure (CPAP) device size.

Reveal’s Solution

Reveal worked with our client to design a virtual patient intake workflow that met the critical elements of patients and providers. The workflow collected key details from patients to identify the appropriate CPAP device size. Based on this workflow, a HIPAA-compliant app was developed and deployed to beta customers in just 6 weeks.

Impact Generated

Using the virtual patient intake app built by Reveal, our client remotely processed thousands of patients without risking their safety. The app was such a success that their CEO specifically called out the project in the company’s quarterly earnings call as a demonstration of agility.

To learn how Reveal HealthTech can help your company, contact our team.

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